COOKIE POLICY
Contents
1 What are cookies?
2 Why do we do cookies?
3 What cookies are we using?
4 Consent
5 How to manage cookies?
6 E-commerce cookie management
7 Protection of personal data
1
What are cookies?
Cookies are data stored in the terminal device of an Internet user by the server of the visited website; they are used by the website to send status information to the Internet user’s browser, and by the browser to send status information back to the site (e.g. session ID, language preferences).
Only the issuer of a cookie may read or modify the information contained in such cookie.
There are various types of cookies:
- session cookies, which disappear once you leave the site;
- permanent cookies, which remain stored in your device until the end of their lifespan or until they are deleted by you via your browser settings.
You are informed that cookies may be installed on your terminal device when you visit our website.
2
Why do we do cookies?
Some of the cookies used by BANDAI NAMCO have the sole purpose of enabling or facilitating electronic communication (e.g. detection of login error, identification of connection points).
Some cookies are strictly necessary for the provision of an online communication service at your express request (e.g. shopping cart, screen display preferences).
And some cookies are used:
- to analyse the traffic and use of the website, for improving your browsing experience;
- to improve the relevance of the advertisements displayed on the website;
- to make the website more user-friendly and interactive.
3
What cookies are we using?
The cookies used on the website are:
- cookies of BANDAI NAMCO;
- cookies of some third party selected by BANDAI NAMCO in order to achieve specified purposes.
3.1 BANDAI NAMCO cookies
The cookies placed by the tools of the BANDAI NAMCO website are detailed in the table below:
N° |
TYPE |
NAME |
PURPOSE |
LIFESPAN |
1. |
Session cookies |
BNE_IDENTITY_SERVER |
Allow to use the site “session ID” |
4 hours |
2. |
Session cookies |
BNE_IDENTITY_SERVER_USER_CONNECTED |
Allow to use the site "know the login status” |
Session time |
3. |
Application cookies |
Drupal.tableDrag.showWeight |
Cookies linked to the use of the Drupal application engine |
6 months |
4. |
Application cookies |
has_js |
Cookies linked to the use of the Drupal application engine |
Session time |
5. |
Compliant cookie |
simple_cookie_compliance_dismissed |
Validation of the cookie management policy |
3 months |
3.2 Third-party cookies
BANDAI NAMCO also uses services offered by third parties.
3.2.1 Analytics cookies
The Matomo Analytics service is used to count visitors and identify how they use the site. You can choose to prevent this website from aggregating and analysing your actions here. This will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.
Google Analytics helps us to measure the number of visitors and see how they use the website. It is a statistical tool that allows BANDAI NAMCO to improve its website by taking into account the needs of visitors.
The data generated by these cookies concern:
- how you interact with the site, such as the pages you visited;
- what your IP address is in order to locate the town from where you log in. This data is immediately anonymized after your town has been located and is not disclosed to Google.
The cookies used are detailed in the table below:
N° |
TYPE |
NAME |
COMPANY |
PURPOSE |
LIFESPAN |
1. |
Collection of information on the use made by users of BNEE websites |
Google Analytics |
|
To allow BNEE affiliates to know if the user has visited any of its websites, if the visit ended with the use or purchase of any of BNEE’s products or services and to know details on the product or service in question. |
20 years |
2. |
|
Newrelic |
Newrelic |
Capture page display time |
20 years |
3. |
|
Hotjar |
Hotjar |
User performance reporting |
24h |
3.2.2 Cookies to lake the website more user-friendly and interactive
To enable you to access certain features of the website, BANDAI NAMCO uses services offered by third parties, such as:
- share buttons (Facebook , Twitter, Google+);
- video broadcasting on the website (YouTube);
- social connectors (Facebook, Twitter, Google, Instagram, Twitch, YouTube).
These features rely on third-party cookies that are directly placed by service providers.
Our website may use social plugins (“plugins”) of the social network facebook.com which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA.
These plugins can be recognised by one of the Facebook logos (white “f” on a blue tile or a “thumbs-up” sign) or are marked as “Facebook Social Plugin”. A list of Facebook social plugins with illustrations is available on: https://developers.facebook.com/docs/plugins/page-plugin.
As soon as a web page is being accessed which contains such a plugin, your browser will establish a direct connection with the servers of Facebook. The content of the plugin will be communicated directly from Facebook to your browser and embedded in the web page. We therefore have no influence on the amount of data Facebook obtains through these plugins and thus inform you according to our current state of knowledge: http://www.facebook.com/help/help/?faq=17512.
Facebook obtains the information that you have accessed the corresponding page of our website through the embedding of the plugin. If you are at that time logged into Facebook, Facebook will be able to allocate your visit to our page to your Facebook account. If you interact with the plugins, (e.g. use the “Like” button or leave a comment) then this information will be transmitted by your browser directly to Facebook and stored there. If you are not on Facebook, Facebook may still be able to find out your IP address and store it.
The plugins of Facebook can be embedded by website providers on their own website or platform. By clicking on the plugin registered Facebook users can automatically leave a note in their Facebook profile that they approve the linked contents of the respective website provider. The embedded Facebook plugin communicates continuously with Facebook and sends data immediately upon visiting the embedding web page to Facebook — whether or not the user clicks on it.
The so-called iFrame (or source text) embedding causes the browser to load apart from the actually accessed website another “page in the page” which contains the respective plugin. In the case of Facebook plugins, this iFrame or source text is entirely created by Facebook and can in principle not be controlled or edited by us.
If the user is not logged in or not registered with Facebook, a cookie is still installed which carries identifying information, such as, for instance, B7dcTqgWq3fuDgllFw47QPIO, and is valid for two years.
If the browser later re-connects with the server of Facebook, this cookie will be transmitted to the user account and can be used to create a profile. The information stored in the cookie may also still be retrieved retrospectively if the user registers later on Facebook.
If the user is logged into Facebook during the current browser session, both the accessed web page and the cookie will be transmitted to Facebook – in this case the session ID will allow for this information to be clearly allocatable to the respective user account.
We are not acquainted with the purpose and extent of the data collection as well as any further processing and use of the data by Facebook. For further information on your rights in this respect and on the browser settings options available to protect your privacy, please contact Facebook or refer to Facebook’s data protection information: http://www.facebook.com/policy.php.
It is possible to block Facebook social plugins with add-ons for your browser.
Our websites may use social plugins from the social network twitter.com operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.
These plugins are identifiable by their Twitter logo (white bird on blue square).
In particular, they allow you to share the content of our website https://www.bandainamcoent.eu with your Twitter contacts.
Our websites may use plugins from the Instagram social network operated by Instagram LLC, 1601 Willow Rd Menlo Park CA 94025 USA.
These plugins are identifiable by their Instagram logo (minimalist camera).
In particular, they allow you to share the content of our website https://www.bandainamcoent.eu with your Instagram contacts.
Youtube
Our websites may use YouTube social network plugins operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
These plugins are identifiable by their YouTube logo (white triangle in a red rectangle).
They allow you to follow our video channel on this social network.
4
Consent
When you first visit our website, you are offered to accept or refuse the use of certain cookies.
If you decide to refuse cookies, a refusal cookie will be installed on your device so that BANDAI NAMCO records information that you have objected to the use of cookies. If you delete this refusal cookie, it will no longer be possible to know that you wanted no cookie to be installed.
Likewise, when you decide to accept cookies, a consent cookie is installed on your device.
This is why consent cookies and refusal cookies should not be deleted from your device. You can change your wishes at any time as described in the section below entitled “How to manage cookies?”.
5
How to manage cookies?
You have several options to manage cookie and other trackers.
5.1 Browser settings
Most browsers are set by default and accept cookies, but you can choose to systematically accept or reject all cookies or only cookies from certain issuers. You may also configure your browser to accept or reject cookies on a case by case basis prior to their installation. You may also regularly delete cookies from your device terminal via your browser.
Remember to adjust the browser settings on each of your devices (tablets, smartphones, computers).
Each browser has its own way of managing cookies and cookies settings. Go to the “Help” menu of each browser to be informed of how to change cookie settings. For example:
- for Internet Explorer™ : https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies ;
- for Safari™ : https://support.apple.com/safari ;
- for Chrome™: https://support.google.com/chrome/answer/95647?hl=en-GB&hlrm=en;
- for Firefox™ : https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences;
- for Opera™ : http://help.opera.com/Windows/10.20/en/cookies.html.
Please note that setting your browser to disable cookies may restrict you from accessing certain features, pages, or areas of the website and we do not accept any liability for any consequences related to the settings you have chosen.
5.2 Third-party party opposition modules
You can choose to disable some third-party cookies, by going directly to the web page of the cookie issuer: For example:
- To disable Google Analytics cookies, go to this page: https://tools.google.com/dlpage/gaoptout?hl=fr
- To disable Matomo cookies:
5.3 Opposition platforms
Several platforms of advertising professionals also offer you the possibility to refuse or accept the cookies used by companies that are members of such platforms. Please note that these centralized mechanisms do not prevent advertising displays on the websites that you visit; it will only block the installation of cookies that allow advertisements to be adapted to your fields of interest.
For example, you can go to www.youronlinechoices.com to refuse the installation of those cookies on your device. This is a website offered by digital advertising professionals grouped within the European association EDAA (European Digital Advertising Alliance) and managed in France by the Interactive Advertising Bureau France.
In this way, you will be able to see the companies registered on this platform and which offer you the possibility of refusing or accepting the cookies used by these companies in order to tailor the advertisements likely to be displayed on your device to your browser information: http://www.youronlinechoices.com/fr/controler-ses-cookies/.
This European platform is shared by hundreds of advertising professionals on the Internet and constitutes a centralized interface allowing you to express your refusal or acceptance of cookies that may be used in order to tailor the advertisements likely to be displayed to your device’s browser.
5.4 Cookie management module
A module allows you to choose which cookies you wish to accept and which cookies you wish to refuse on this website.
You can access the module and modify your preferences at any time by clicking on this link
6
E-commerce cookie management
Technical and security cookies |
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The technical and security cookies we use are necessary for the proper functioning of the Site. Without them, services such as remembering the contents of your shopping cart or language choices would not work. Therefore, they are not subject to your consent. |
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The technical and security cookies on the Site are as follows: |
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Name |
Operator |
Purpose |
Type |
Duration |
|
tarte au citron |
BNE |
Saving cookie consent choices |
Third-party cookie |
12 months |
|
BNEE_Identity_server |
BNE |
Allows you to use the "session ID" site |
Internal cookie |
Session |
|
BNE_Identity_server_user_connecter |
BNE |
Allows you to use the "check your connection status" site |
Internal cookie |
4 hours |
|
BNE_CLOSEDBETA_SERVER |
BNE |
Keeps the user session open |
Internal cookie |
7 days |
|
PHPSESSID |
BNE |
Keeps the user session open |
Internal cookie |
4 hours. |
|
BNE_REDEEM_SERVER |
BNE |
Keeps the user session open |
Internal cookie |
7 days |
|
FORNAX_ANONYMOUSID |
Big Commerce |
Platform analysis and performance |
Third-party cookie |
2 years |
|
LASTVISITEDCATEGORY |
Big Commerce |
Displays the most recently visited category in order to build "product breadcrumbs" |
Third-party cookie |
Session |
|
RECENTLY_VIEWED_PRODUCTS |
Big Commerce |
Highlights recently viewed products |
Third-party cookie |
Does not expire |
|
SHOP_ORDER_TOKEN |
Big Commerce |
Displays the representation of an order - only visible with fast/express purchase |
Third-party cookie |
1 day |
|
SHOP_SESSION_TOKEN |
Big Commerce |
Displays the representation of the user's session |
Third-party cookie |
1 week |
|
SHOP_TOKEN |
Big Commerce |
Essential for security, stores data after login and is used for customer research |
Third-party cookie |
1 week |
|
STORE_VISITOR |
Big Commerce |
Displays the use of the anonymous site |
Third-party cookie |
1 day |
|
XSRF-TOKEN |
Big Commerce |
Token to prevent "one-click" attacks (CSRF) |
Third-party cookie |
Session |
|
Shopper-Pref |
Big Commerce |
Saves user preferences such as currency |
Third-party cookie |
1 week |
|
tracking-preferences |
Big Commerce |
Saves a user's tracking preferences, when the consent manager is enabled, to help determine what types of non-essential scripts will load based on the user's consent |
Third-party cookie |
2 years |
|
bc_consent |
Big Commerce |
Determines if the user has consented to tracking when the consent manager is enabled |
Third-party cookie |
Up to 2 years |
|
SHOP_SESSION_ROTATION_TOKEN |
Big Commerce |
Used for shopping cart and purchase verification sessions (essential for security) |
Third-party cookie |
2 weeks |
|
SHOP_DEVICE_TOKEN |
Big Commerce |
Used for locking, essential for security |
Third-party cookie |
1 month |
|
athena_short_visit_id |
Big Commerce |
Saves a visitor’s ID |
Third-party cookie |
30 minutes |
|
kit_builder_session |
Kit Builder |
Representation of the user session |
Third-party cookie |
7 hours |
|
XSRF-TOKEN |
Kit Builder |
Token to prevent "one-click" attacks (CSRF) |
Third-party cookie |
Session |
|
Audience measurement cookies |
|
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We use audience measurement cookies to collect information about how you use our Site (number of visits and source of traffic) and to improve its performance. |
|
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The audience measurement cookies on the Site are as follows: |
|
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Name |
Operator |
Purpose |
Type |
Duration |
|
_ga |
Google |
Used to distinguish site visitors via a random identifier. Provides statistics on the use of the website |
Third-party cookie |
2 years |
|
__utma |
Google |
Used to distinguish users and sessions |
Third-party cookie |
2 years |
|
__utmt |
Google |
Used to limit the rate of queries. |
Third-party cookie |
10 min |
|
__utmb |
Google |
Used to determine the new sessions/visits |
Third-party cookie |
30 min |
|
__utmc |
Google |
Defined for interoperability with urchin.js. Determines if the user is in a new session/visit. |
Third-party cookie |
Session |
|
__utmz |
Google |
Stores the traffic source or campaign that explains how the user came to our site. |
Third-party cookie |
6 months |
|
SOCS |
Google |
Used to store your cookie choices |
Third-party cookie |
12 days |
|
_gid |
Google |
Google Universal Analytics - allows users to be distinguished |
Third-party cookie |
24 hours |
|
user_id |
Shogun |
Allows the use of Shogun's analytical tools, an ID is created when a visitor accesses the shop |
Third-party cookie |
5 years |
|
session_id |
Shogun |
Allows the use of Shogun's analytical tools, a session ID is created when a visitor accesses the shop |
Third-party cookie |
30 minutes |
|
Social network and video cookies |
|
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Social network cookies allow you to directly access Bandai Namco pages on social networks and review platforms. The purpose of "video" cookies is to allow you to view multimedia content directly on our Site. |
|
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The social network and video cookies on the Site are as follows: |
|
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Name |
Operator |
Purpose |
Type |
Duration |
|
YSC |
Youtube |
Ensures that requests during a browser session are made by the user, and not by other sites |
Third-party cookie |
Session |
|
YEC |
Youtube |
Used to remember your preferences and to detect and resolve problems connected to the service |
Third-party cookie |
13 months |
|
PREF |
Youtube |
Retains user preferences |
Third-party cookie |
8 months |
|
CONSENT |
Youtube |
Stores your cookie preferences |
Third-party cookie |
13 months |
|
|
Advertising cookies |
|
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We use advertising cookies to enable the placement of advertisements by our partners on our Site, to measure their effectiveness and, where appropriate, to tailor their content to your browsing habits and profile. You may also be offered these ads on other sites. |
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The advertising cookies on the Site are as follows: |
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Name |
Operator |
Purpose |
Type |
Duration |
|
VISITOR_INFO1_LIVE |
Youtube |
Keeps user preferences, data analysis, advertising, personalised recommendations |
Third-party cookie |
6 months |
|
NID |
Youtube |
Shows Google Ads in Google services to offline users |
Third-party cookie |
6 months after last use |
|
ANID |
Youtube |
Allows you to show Google Ads on non-Google sites |
Third-party cookie |
13 months |
|
7
Protection of personal data
When using cookies as described in this document, BANDAI NAMCO may process personal data concerning you, in its capacity as the data controller.
The data collected are essential to achieve the purposes pursued by each cookie. They are only intended for the authorized services of BANDAI NAMCO and/or the company issuing third-party cookies.
Your personal data may be transferred to our subcontractors (“data processors”) established in the United Stated for social networking and statistical purposes.
The data processors used for connection to social networks are:
Google/Youtube
Google will be communicated the following categories of data: Preferences, security, process, advertising, session statuses, google analytics.
Facebook will be communicated the following categories of data: authentication, website and product security and integrity, advertising, recommendations, statistics and metrics, website features and services, performance, analysis and research.
Twitter will be communicated the following categories of data: authentication and security, preferences, statistics and research, personalized content, advertising, customization on different devices.
The data processors used for statistical purposes are:
Hotjar
Hotjar will be communicated the following categories of data: survey invitation, poll, recruitment of users testers.
New Relic
New Relic will be communicated the following categories of data: navigation start time, document location, referencing, domain, expiration, session identifier.
Google Analytics
Google will be communicated the following categories of data: Preferences, security, process, advertising, session statuses.
TRANSFER TO AN AMERICAN COMPANY HAVING AHDERED TO THE PRIVACY SHIELD: The following processors: Google, Google Analytics, YouTube, Facebook , Twitter, New Relic have adhered to the EU-US Privacy Shield and ensure an adequate level of data protection (Decision (EU) 2016/1250 of 12-7-2016).
Personal data collected via cookies are never stored longer than necessary to achieve the purpose of the cookie, and in no case longer than 13 months.
Pursuant to the provisions of the General Data Protection Regulation, individuals have a right to obtain information on their data, a right of access to their data, a right to rectification and erasure of their data, a right to object on legitimate grounds to their processing, and a right to data portability.
After the death of the individual, the data collected will be kept for the time period necessary for BANDAI NAMCO to comply with its legal and regulatory obligations. At the end of this time period, the data will be deleted, unless the individual previously indicated that they should be communicated to a third party of his or her choice, in accordance with the provisions of Article 40-1, II of the Act No. 78-17 of 6 January 1978 on Information Technology, Data Files and Civil Liberties.
You can exercise these rights by sending a request, together a copy of a signed ID document, to the Data Protection Officer by email to nathalie-plouviet@alain-bensoussan.com or by post to the following address: Maître Nathalie Plouviet, Alain Bensoussan Avocats, Immeuble Cap Etoile, 58 boulevard Gouvion Saint-Cyr, 75017 Paris.
In the event of a dispute, you can refer the matter to the Commission Nationale de l’Informatique et des Libertés, which is the competent supervisory authority.
For more information, please refer to our Privacy Policy